Help Centre

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Find guides, tutorials, and answers to get the most out of Driphue’s email image personalisation platform.

Frequently Asked Questions

What is Driphue?
Driphue is an email image personalisation platform built for e-commerce brands. It lets you create dynamic images that display each subscriber’s name, location, countdown timers, product recommendations, and real-time data — all rendered on the fly the moment an email is opened.
Is Driphue free to use?
Yes. Driphue offers a free plan with up to 1,000 image views per month — enough to test personalisation and see real results. Paid plans start at $19/mo and scale with your volume. No hidden fees, no feature gating.
Do I need coding skills?
Not at all. The drag-and-drop editor lets you create personalised images without writing code. Choose a template, add merge tags like names or countdown timers, and publish. Your image URL is ready to paste into any email.
Which email platforms does Driphue work with?
Any platform that supports HTML images — Klaviyo, Mailchimp, HubSpot, ActiveCampaign, Omnisend, Salesforce, Brevo, Drip, and 50+ more. Just paste a personalised image URL into your email template.
How fast do personalised images load?
Images render in milliseconds via our global CDN with automatic optimisation. Emails load quickly across every device and client — Gmail, Apple Mail, Outlook, Yahoo Mail.
Is my subscriber data safe?
Absolutely. Driphue doesn’t store subscriber data. Personalisation happens on-the-fly using merge tags from your ESP — we never see or retain personal information.
Can I cancel anytime?
Yes — cancel or downgrade anytime from your account settings. No contracts, no fees. You keep access until the end of your billing period and can continue on the free plan afterward.
Does Driphue work with Shopify and WooCommerce?
Yes. Driphue works with Shopify, WooCommerce, BigCommerce, Magento, and more. Personalisation happens at the email level through your ESP, so you can use product data and customer details from any store.

Still need help?

Our team typically responds within a few hours. We’re here to help you get the most out of Driphue.